At Nerveology, there is nothing more important to us than our customers. We strive to provide the highest quality, most effective, and natural products available anywhere. We take our commitment to our customers with the utmost seriousness.
That is why we offer an unrivaled industry-leading guarantee.
We want you to be 100% satisfied with each purchase and not feel rushed to decide if our products are right for you. To best support you, we offer an industry-leading, no-hassle, guarantee. If for any reason you are not 100% satisfied with your purchase, return the product, within 90-days, for a complete refund.
Refunds: All refunds will be issued based on the number of bottles for a specific item that are returned. Example: if 3 bottles of item A are purchased and only 2 bottles are returned for a refund, a pro-rated refund of 2/3 of the purchase price will be issued. Refunds are issued in the order of the lower priced add on item first.
Opened/Empty Returns: Product may only be returned as open or empty if adequate time has passed to consume the product as directed on the label. As an example, we will not accept a six-month supply of empty or opened product containers after only two or three months.
Return Postage: It is important to note that return postage is the responsibility of the customer. We highly recommend using delivery confirmation to avoid any delays. All packages returned “Refused / Return To Sender” or undeliverable will be refunded the cost of the product minus the order shipping fee as well as the fee incurred by refusal of the package, a minimum fee of fifteen dollars.
All refunds will be processed to the original form of payment within 72 hours of receiving the package. Please allow up to 5 days for your bank to process the refund. We cannot issue refunds to a card other than the one used to place the order.
At Nerveology, we pursue nothing less than absolute excellence in the products we manufacture. All of our products are made in the United States, in FDA registered labs, and under the strictest of GMP standards. Our dedicated pursuit of excellence is what drives us to ensure that only the highest quality ingredients are used in each of our products. We rigorously test every batch to ensure it is pure, potent, and safe.
We want you to have complete confidence in the safety of your personal information. We use 256k-bit level SSL security and adhere to the most modern PCI compliance standards. We never sell any of your information.
Nothing is more important than your health. If you have any questions or concerns about your order, please feel free to reach out to our friendly and informed customer service team. Our highly-trained team is available Mon-Fri 8AM to 8PM EST and Sat 8AM to 1PM EST. You can contact our support team by phone at (800) 501-0907 or by e-mail at firstname.lastname@example.org.