Terms and Conditions

Please READ and UNDERSTAND these Terms of Agreement before ordering any item(s) through Nerveology.com.

Consideration: This is a legal confirmation (the "Understanding") between You, the individual, organization or association ("you," "your," or "Client") and Nerveology ("we," "our", "Organization"). By requesting, buying or using products ("Products") through this site or related sites ("Site," “website), you are consenting to be bound by, and will be becoming a party to this Agreement. We may at our discretion, adjust, modify or delete parts of this agreement without a formal notice to the user. It is your sole responsibility to review our Terms and Conditions for possible changes prior to proceeding to using or purchasing any of our products.

Terms of Use Agreement

Please carefully review the accompanying Terms and Conditions. When you make a purchase on our site, you agree and are bound to our Terms and Conditions. This Agreement explains the terms which apply to the use of our website (as you can see described below) and/or other products or services offered for by Nerveology.

The privilege to use any service or product offered by Nerveology is not transferable to other individuals or companies. It is at Nerveology’s discretion that we maintains rights to modifying our website, product offerings or these terms without notice.

Disclaimer of Guarantee; Restriction of Obligation

You need to read the accompanying Terms and Conditions as when you make a purchase on our site, you agree and are bound to these terms and conditions. This Agreement explains the terms and conditions which apply to the use of our website (as you can see described below) and/or other products or services offered for purchased by Nerveology.

The privilege to use any service or product offered by Nerveology is not transferable to other individuals or companies. It is at Nerveology’s discretion that we maintains rights to modifying our website, product offerings or these terms without notice.

Limitation of Liability, Disclaimer of Guarantee

Nerveology is not responsible for accuracy of any endorsements, recommendations or statements made on this website.

By no means will Nerveology be at risk for harm, loss or damage caused by your reliance on information provided on the site. Make thorough of any statements, data, research or any other content provided on the website. Please look for the counsel of experts, as suitable, in regards to the assessment of a particular data, statement, or product including but not limited to health, wellbeing or financial information or advice.

Indemnification

You consent to indemnify, defend and hold Nerveology, as well as its subsidiaries and employees and officers against all claims, including attorneys fees, that may arise by you using our site, including recommendations made by other experts, our products and services.

Legal Disclaimer

Any and all information on this site is intended for your general information only and does not replace advice from a specialist. Recommendations we provide have to just be applied in conjunction with the advice you receive from your healthcare provider. Always consult your doctor before ingesting any supplements. Read all and any instructions that come with products purchased on the website. Never delay seeing your doctor over reading an opinion/advice on this site.

Any information or statements regarding our products on this website have not been evaluated by the FDA (Food and Drug Administration) and are not intended to diagnose, treat, cure or prevent any disease.

Authors and distributors of information via Nerveology.com assume no responsibility for the information used prior to a consultation with a health professional. Absolutely no guarantee is made for the effectiveness and performance of any supplement mentioned on our site. Additionally, information provided is based on clinical research data, tradition and historical use of a particular herb and have not been evaluated by a US government agency or a medical organization.

Billing and Orders

When considering purchasing our products you agree to pay the sum shown due at the time of your order. You will be given a choice to pay by a debit or a credit card. We receive an authorization for payment with you electronic signature. Once we receive your electronic signature, the electronic order will constitute an electronic letter of agreement. We rely on your electronic signature due to an Acts by the Uniform Electronic Transactions and the Electronic Signatures in Global and National Transaction. These Acts specifically avert State laws that recognize only handwritten signatures on paper.

Returns

At Nerveology, we stand strongly behind our 90-day unconditional, no-questions-asked guarantee. Here are the detail on how our Return Policy works. You have 90-days from the date you put in your order to return your item. Your item should be received by our return facility within the 90-day period. In order to receive a full refund for the item you purchased you muse return all the bottles.

In the event that you are not satisfied with your order, please contact our support center at (800) 501-0907. Please have your order number accessible to help speed up your call.

A customer service special will provide you with an RMA (return merchandise authorization) number and the shipping address for the return. All return MUST have an RMA number in order for them to get accepted. Make sure to return your products to the address that was provided to you but a customer service rep and not to the one which made be listed on your product order. Put your name and the RMA number on the outside of your package. “Return to Sender” Packages will not be refunded nor processed. Please remember, that you will be responsible for paying for your return shipping. We don’t hold any responsibility for lost or stolen items. Please use a certified mail delivery service with a confirmation delivery.

When your item arrives, it will take around 3-5 business days to prepare your return. We will issue a refund to the card you used at the time of purchase. Your bank may take up to a few days to process your refund.

PLEASE NOTE: Shipping Charges for International Requests are non-refundable.

Should you have any questions regarding an order placed or a refund requested, please don't hesitate to get in touch with us at (800) 501-0907 or support@nerveology.com.

Nerveology Email Terms and Conditions

By entering your email address on any form on our website you are agreeing to receive email communications from the Company, including:

1. Transactional communications, Promotions, Special discounts, new product notifications, services offered and/or information by the Company.

2. When you enter your email address, you are confirming that you are the authorized owner of the email address authorized to use the account.

3. Your email address will be used only within the Company by our employees, contractors, agents, companies working with us, business partners, and other related partners within our direct control, except as required by law. Your email address and other contact information will not be shared with any third parties outside our control. If it is required to do so by law or law enforcement, the Company may be required to disclose your information to those third parties only.

4. If you would prefer to not receive emails, you may remove yourself by unsubscribing using any of the links provided in each Company email. There is an Unsubscribe link in the header and footer of each message, clicking this link will remove you from the email list.

Arbitration Agreement

PLEASE READ THIS AGREEMENT CAREFULLY AS IT STATES IMPORTANT LEGAL RIGHTS.

THE FOLLOWING ARBITRATION AGREEMENT (“AGREEMENT”) WILL GOVERN THE MANNER BY WHICH ANY CLAIMS REGARDING THE PRODUCT(S) PURCHASED FROM COMPANY WILL BE RESOLVED.

BY ORDERING A PRODUCT FROM THE COMPANY, YOU ARE STATING THAT YOU AGREE AND UNDERSTAND THAT ANY DISPUTE BETWEEN YOU AND THE COMPANY CONCERNING SUCH PRODUCT SHALL BE IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT SETTLED BY BINDING INDIVIDUAL ARBITRATION, AND AS SUCH, YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN OR REPRESENT A CLASS OF CONSUMERS IN SUCH DISPUTES. IF ONCE PURCHASED YOU DO NOT AGREE WITH THESE TERMS, YOU MUST RETURN THE PRODUCT WITHIN FIFTEEN (15) DAYS OF YOUR RECEIPT OF THE PRODUCT.

1. BINDING ARBITRATION RESOLUTION. Any claim or dispute between you and the company, or any of our subsidiaries or affiliates, relating in any way or arising out of the Product or this Agreement shall be resolved through final, binding arbitration. This arbitration obligation applies regardless of whether the claim or dispute involves a misrepresentation, tort, fraud, product liability, violation of a statute, negligence, or any other legal theory. You expressly agree and acknowledge that you waive your right to bring a lawsuit based on any such claims or any disputes and to have such lawsuit resolved by a judge or jury.

2. WAIVER OF CLASS PARTICIPATION. This Agreement covers all arbitrations, they all shall be conducted on a unique individual (and non-class-wide) basis, an arbitrator shall have no authority to award class-wide alleviation. You agree and acknowledge that this Agreement prohibits you specifically from starting arbitration proceedings as a representative of other people/parties or joining in any arbitration proceedings brought by any other person/parties. You also agree and acknowledge that you are giving up your right to serve as a party representative, as a private attorney general, or in any other capacity of a representative, and/or to participate as a member of a class of claimants in any lawsuit filed against the company and/or related third parties.

3. ARBITRATION PROCEDURES

3A. Before starting an arbitration proceeding under this Agreement, you must first present the dispute or claim to us by calling our Legal Representative toll free at 800-501-0907 and providing all information that is requested. You may be requested/required to provide us with a written statement setting forth the nature of your dispute or claim. We shall then have forty-five (45) days from the receipt of such call (or written statement) to resolve your dispute or claim (“Resolution Period”). If your dispute or claim is not resolved within the Resolution Period, in accordance with the terms of this Agreement you may commence arbitration proceedings.

3B. The arbitration of any dispute or claim under this Agreement shall be conducted pursuant to the American Arbitration Association’s (“AAA”) United States Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer-Related Disputes. The procedures and rules are available by calling the AAA or by visiting its website at adr.org.

3C. Class arbitration shall not be conducted by the arbitrator; that is, the arbitrator shall not allow you to serve as a private attorney general, as a representative, or in any representative capacity for others in the arbitration process.

3D. The arbitration of any dispute or claim under this Agreement shall be conducted in the County of Los Angeles, California.

4. ASSOCIATED COSTS. Any and all administrative expenses of the arbitration proceedings commenced under this Agreement shall be as follows:

4A. If the dispute or claim that is the subject of the arbitration proceedings is less than five thousand dollars (US $5,000), your financial responsibility for the administrative costs shall not exceed One Hundred Dollars ($100);

4B. If the dispute or claim that is the subject of the arbitration proceedings is between five thousand dollars (US $5,000) and fifty thousand dollars (US $50,000), your financial responsibility for administrative costs shall not exceed Three Hundred Dollars ($300); and

4C. If the dispute or claim that is the subject of the arbitration proceedings exceeds $50,000, your financial responsibility for administrative costs shall be by the Commercial Fee Schedule provided by the AAA.

4D. Each party shall pay the fees and costs of their legal counsel, witnesses, and experts.

5. SMALL CLAIMS. For disputes within the scope of a small claims tribunal, all parties shall retain the right to seek adjudication in a small claims tribunal in the county of your residence. For a dispute that cannot be adjudicated within the jurisdiction of a small claims tribunal, the dispute will be resolved by binding arbitration as described in and in accordance with, the terms of this Agreement. Any and all appeals of a judgment from a small claims tribunal shall be resolved by binding arbitration under the terms of this Agreement.

6. SEVERABILITY. If any provision of this Agreement is declared or found to be unlawful, unenforceable or void, such provision will be ineffective only to the extent that it is found unlawful, unenforceable or invalid, and the remainder of the provisions and all other provisions shall remain fully enforceable.

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